Nurx Review: Services, Costs, Alternatives, and FAQs

Nurx is an online healthcare company providing birth control, sexually transmitted infection (STI) screenings, skin care treatments, and more. The company offers convenient and discreet home delivery.
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This article discusses the Nurx brand and its products and services. It also looks into the advantages and drawbacks of using Nurx products and alternative prescription medication services people can consider.
Please note that the writer of this article has not tried these products. All information presented is purely research-based and correct at the time of publication.
Medical News Today follows a strict product selection and vetting process. Learn more here.
Learn more here.
All review quotes are by Sydney Hanan, a Manager from our sister company, Healthline, who independently purchased and reviewed Nurx’s services.
What is Nurx?
Nurx is a telemedicine company that offers birth control, emergency contraception, skin care, and other sexual health treatments and tests. It markets itself as a female-focused company.
It began business in 2015 and aims to offer affordable and convenient access to common medications and at-home health tests.
Who is Nurx for?
Nurx is a viable option for anyone who wants healthcare on demand, particularly online access to doctors, testing, and treatments.
Nurx offers a range of services, covering:
women’s health
birth control
birth control
STI screening
STI screening
HIV prevention
HIV
dermatology
dermatology
migraine
migraine
mental health
mental health
A clear advantage of Nurx is that people do not need to wait in line for a doctor or prescription. Consumers can also get automatic refills and generic medication to save money when paying out-of-pocket.
However, Nurx has practical limitations and does not cater to every condition. For example, receiving a prescription can take up to 72 hours. This makes it unsuitable for individuals requiring urgent care.
It is also unsuitable for people experiencing a mental health crisis. In this case, people should contact emergency services or a mental health hotline, such as the 988 Suicide and Crisis Lifeline.
988 Suicide and Crisis Lifeline
Pros and cons of Nurx at a glance
The advantages and disadvantages of Nurx are as follows:
makes healthcare more easily accessible
cuts down on wait times for appointments and medication
offers generic medication, including birth control pills
offers emergency contraception
offers at-home test kits
offers skin care medications, including those for acne and rosacea
provides personalized medication plans
accepts copay and insurance
does not offer an IUD for birth control
does not provide Accutane prescriptions for acne
does not provide therapy for mental health care
can take up to 72 hours to deliver prescriptions
can be costly without insurance
receives low customer ratings
receives criticisms regarding poor customer service
What does Nurx offer?
Nurx offers a range of health screenings and treatments, outlined below.
Nurx Acne

Treatments offered oral medications, topical gels and creams, antibiotics
Prescription needed yes
Accepts insurance yes
Consulation required yes
Consultation fee $25
Medication price from $20
FROM $20 AT NURX
*Price may vary.

Nurx sells various products to help manage acne, including:
acne

oral medications, such as birth control drugs
oral medications

topical gels and creams, such as tretinoin

antibiotics
antibiotics

For people with insurance, the cost could be as low as the copayment once the person pays any applicable deductible. Without insurance, fees start from $20 per month.
Delivery time: 3–5 business days
Location availability: Alabama, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, Wyoming
Returns: no returns
Shipping: calculated at checkout
Delivery time: 3–5 business days
Location availability: Alabama, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, Wyoming
Returns: no returns
Shipping: calculated at checkout
Nurx Rosacea Skin Care

Treatments offered prescription medications, cleansers, gels
Prescription needed yes
Accepts insurance yes
Consultation required yes
Consultation fee $25
Medication price from $20
FROM $20 AT NURX
*Price may vary.
Nurx offers products containing tretinoin or retinoic acid in three different concentrations for people with rosacea.
tretinoin
retinoic acid
rosacea
These products are available as medications, cleansers, and gels. Nurx lists six available medications, including:

sodium sulfacetamide

metronidazole

doxycycline

azelaic acid
azelaic acid

azithromycin
azithromycin

Learn more about rosacea treatments.
Learn more about rosacea treatments.

Delivery time: 3–5 business days
Location availability: Alabama, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, Wyoming
Returns: no returns
Shipping: calculated at checkout
Delivery time: 3–5 business days
Location availability: Alabama, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, Wyoming
Returns: no returns
Shipping: calculated at checkout
Nurx Birth Control

Accepts insurance yes
Virtual consultation fee $30
Subscription fee none
Options offered pill, ring, patch, shot, emergency contraception
$15.00 AT NURX
*Price may vary.
A person buying birth control from Nurx can choose from the following options:

contraceptive pill
contraceptive pill

contraceptive patch
contraceptive patch

contraceptive ring
contraceptive ring

an injectable that the person takes every 3 months
injectable

The cost of birth control could be as low as $0 for people with insurance.
For those without insurance, the costs vary according to their chosen birth control method. For example, the lowest price is for the contraceptive pill at $15 per pack, while the highest is for the patch, which starts from $50 per month.
Learn about other places to get birth control online.
Learn about other places to get birth control online.

Test duration: over a month

Affordability: 5 out of 5 (affordable)

User-friendliness: 5 out of 5 (very user-friendly)

Nurx is a good fit for anyone looking for a convenient way to get birth control (and other medications they offer). For me, it was especially easy because I already knew what type of birth control pill worked for me, and they were able to prescribe what I am used to. It may be a bit trickier to find what works for you if you’re finding a new medication. Also, it might not be great for people who will forget to go to the doctor for regular checkups without needing to go for a prescription refill
— Sydney Hanan, SEO Manager, Healthline

Test duration: over a month

Affordability: 5 out of 5 (affordable)

User-friendliness: 5 out of 5 (very user-friendly)

Nurx is a good fit for anyone looking for a convenient way to get birth control (and other medications they offer). For me, it was especially easy because I already knew what type of birth control pill worked for me, and they were able to prescribe what I am used to. It may be a bit trickier to find what works for you if you’re finding a new medication. Also, it might not be great for people who will forget to go to the doctor for regular checkups without needing to go for a prescription refill
— Sydney Hanan, SEO Manager, Healthline
Delivery time: 2 to 3 days
Location availability: available in the United States (except Alaska, Arizona, Arkansas, Delaware, Hawaii, Idaho, Kansas, Louisiana, Mississippi, Montana, Nevada, New Hampshire, New Mexico, North Dakota, Oklahoma, Puerto Rico, Rhode Island, South Dakota, Vermont, West Virginia, and Wyoming)
Returns: no returns on prescription medication
Shipping: free shipping
Delivery time: 2 to 3 days
Location availability: available in the United States (except Alaska, Arizona, Arkansas, Delaware, Hawaii, Idaho, Kansas, Louisiana, Mississippi, Montana, Nevada, New Hampshire, New Mexico, North Dakota, Oklahoma, Puerto Rico, Rhode Island, South Dakota, Vermont, West Virginia, and Wyoming)
Returns: no returns on prescription medication
Shipping: free shipping
Nurx Emergency Contraception

Accepts insurance yes
Consultation fee $15
Subscription fee none
Medication price from $14.99
Options offered New Day, Ella
FROM $14.99 AT NURX
*Price may vary.
Nurx offers New Day, an over-the-counter (OTC) emergency contraceptive medication. It is the generic version of Plan B. The medication can prevent pregnancy if a person takes it within 3 days of having sex without a condom or other barrier method.
emergency contraceptive
condom
New Day costs $14.99 per pill.
Nurx also sells Ella, a prescription medication that can prevent pregnancy if a person takes it within five days of having sex without protection. For those with insurance, Ella may be free-of-charge, though some may have to pay the cost of the medical consultation. The out-of-pocket cost for Ella is $45 per pill.
Learn more about Ella.
Learn more about Ella.
Delivery time: 1–3 days expedited delivery
Location availability: Alabama, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, Wyoming
Returns: no returns
Shipping: calculated at checkout
Delivery time: 1–3 days expedited delivery
Location availability: Alabama, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, Wyoming
Returns: no returns
Shipping: calculated at checkout
Nurx PrEP for HIV Prevention

Accepts insurance yes
Consultation fee $25
Subscription fee none
Medication price $94–$164
Options offered generic and branded PrEP
FROM $94 AT NURX
*Price may vary.
Preexposure prophylaxis (PrEP) medication is for people who are HIV-negative. It is 99% effective at preventing HIV infection.
Learn more about PrEP medication.
Learn more about PrEP medication.
To purchase this medication from Nurx, a person must complete either Basic or Full Control screening. These tests are available from Nurx.
Basic or Full Control
The out-of-pocket costs amount to $94–$164. The lab processes the payment for people paying with insurance and informs the individual about any out-of-pocket fees.
The company states it works with payment assistance programs to help individuals with costs.
Delivery time: 1–3 days expedited delivery
Location availability: Alabama, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, Wyoming
Delivery time: 1–3 days expedited delivery
Location availability: Alabama, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, Wyoming
Nurx Headache and Migraine

Treatments offered personalized medication plan
Prescription needed yes
Accepts insurance yes
Consultation required yes
Consultation fee $25
Medication fee from $15
FROM $15 AT NURX
*Price may vary.
Nurx has partnered with Cove to provide migraine medication. Cove is an online migraine clinic.
migraine
A person needs to complete an online consultation. A Cove healthcare professional will then provide a personalized treatment plan and ship medications to a person’s home.
Generic prescriptions start from $15.
Learn about home remedies for migraine relief.
Learn about home remedies for migraine relief.
Delivery time: 3–5 business days
Location availability: Alabama, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, Wyoming
Returns: no returns
Shipping: calculated at checkout
Delivery time: 3–5 business days
Location availability: Alabama, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, Wyoming
Returns: no returns
Shipping: calculated at checkout
Nurx Oral and Genital Herpes

Treatments offered cold sore creams, valacyclovir
Prescription needed yes, for some treatments
Accepts insurance yes
Consultation required yes
Consultation fee $25
Medication fee $45–$75
FROM $45 AT NURX
*Price may vary.
For oral herpes, Nurx offers OTC, doctor-recommended cold sore creams costing $20–$25 per container.
herpes
cold sore creams
Nurx also offers the prescription medication valacyclovir, which reduces the severity and frequency of cold sores and the chance of transmitting the herpes simplex or herpes zoster viruses.
valacyclovir
cold sores
herpes simplex
herpes zoster viruses
The cost is between $45–$75 for a 3-month supply of Valacyclovir for persons without insurance. There is an additional $25 fee that covers the consultation. A person’s insurance may cover the medication cost minus any applicable copayment.
Delivery time: 3–5 business days
Location availability: Alabama, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, Wyoming
Returns: no returns
Shipping: calculated at checkout
Delivery time: 3–5 business days
Location availability: Alabama, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin, Wyoming
Returns: no returns
Shipping: calculated at checkout
Nurx COVID-19 Testing

Results in 15–30 minutes
Collection method nasal swab
Tests for COVID-19
Accepts insurance yes
Follow-up guidance no
FROM $19 AT NURX
*Price may vary.
Nurx sells two types of COVID-19 tests that are available without a prescription for individuals ages 14 years or older or children ages 2 years and above:
COVID-19 tests

Flowflex antigen home test: This rapid antigen test provides results in 15 minutes. One test costs $19, and a 25-pack is available for $250.

Lucira test kit: It is a polymerase chain reaction (PCR)-quality molecular test that issues results in 30 minutes. It costs $89.

Learn more about the difference between PCR and rapid tests.
Learn more about the difference between PCR and rapid tests.

Returns: no returns
Shipping: calculated at checkout
Returns: no returns
Shipping: calculated at checkout
Nurx HPV Screening

Results in 7 days
Collection method vaginal swab
Tests for HPV-16, HPV-18, and 12 other strains
Accepts insurance yes
Follow-up guidance yes, if the test returns a positive result
FROM $49 AT NURX
*Price may vary.
The Nurx Home HPV Test screens for the 14 strains of human papillomavirus (HPV) associated with an increased risk of cervical cancer.
human papillomavirus (HPV)
cervical cancer
According to the National Cancer Institute (NCI)Trusted Source, most authorities agree that people with a cervix who are 25 years and over should take an HPV test every 3–5 years.
National Cancer Institute (NCI)Trusted Source
The Nurx HPV Home Test screening service requires people to pay $25 for a consultation. People with insurance pay $49 for the test kit, and Nurx then bills the insurance company after processing the tests. Without insurance, the test is available for $79.
Learn more about at-home HPV tests.
Learn more about at-home HPV tests.
Returns: no returns
Shipping: calculated at checkout
Returns: no returns
Shipping: calculated at checkout
Nurx At-Home STI Testing

Collection method finger prick, throat swab, vaginal swab, rectal swab, urine sample
Results in 7 business days
Tests for chlamydia, gonorrhea, trichomoniasis, HIV, syphilis, hepatitis C
Accepts insurance yes
Follow-up guidance access to medical team regardless of result
Medication provided yes
$150 AT NURX
*Price may vary.
Nurx offers three different STI test kits that cost $44.50 for those with insurance, plus applicable copays and a $29.50 service fee.
The STI kits include:
The Basics Covered Kit
The Basics Covered Kit
The Basics Covered Kit costs $150 without insurance and a $14.50 service fee. The kit tests for:

HIV

chlamydia
chlamydia

gonorrhea
gonorrhea

syphilis
syphilis

The kit includes a urine sample container and a finger prick device.
The Full Control Kit
The Full Control Kit
The Full Control Kit is available for $220 without insurance, and the company also charges customers $14.50 as a service fee.
It tests for:

HIV

chlamydia

gonorrhea

syphilis

hepatitis C
hepatitis C

The kit includes the following contents:

a urine sample container

a finger prick device

a throat swab

a rectal swab

The Healthy V Kit
The Healthy V Kit
The Healthy V Kit costs $190 without insurance, plus a $14.50 service fee.
It tests for the following:

HIV

chlamydia

gonorrhea

syphilis

trichomoniasis
trichomoniasis

Learn more about at-home STI testing.
Learn more about at-home STI testing.

Returns: no returns or refunds
Shipping: free shipping
Returns: no returns or refunds
Shipping: free shipping
Nurx Fertility and Pregnancy

Results in as little as five minutes
Collection method urine, semen
Tests for ovulation, pregnancy, sperm swim count
Accepts insurance yes
Follow-up guidance no
FROM $25 AT NURX
*Price may vary.
Nurx sells OTC tests for the following:

pregnancy
pregnancy
pregnancy

ovulation
ovulation
ovulation

sperm quality
sperm quality
sperm quality

Learn about the best at-home ovulation and fertility tests.
Learn about the best at-home ovulation and fertility tests.
The company also sells prenatal multivitamins.
prenatal multivitamins

Returns: no returns
Shipping: calculated at checkout
Returns: no returns
Shipping: calculated at checkout
Nurx Mental Health

Cost $55
Accepts insurance yes
Services offered prescription medication
Prescribes medicaton yes
Consultation fee $65
$55 AT NURX
*Price may vary.
Nurx offers anxiety and depression treatments but does not provide counseling or ongoing therapy sessions.
It requires people to pay $65 for the initial consultation. Treatment costs $55 per month and is available for those with:

obsessive-compulsive disorder (OCD)
obsessive-compulsive disorder (OCD)

seasonal affective disorder (SAD)
seasonal affective disorder (SAD)

premenstrual dysphoric disorder (PMDD)
premenstrual dysphoric disorder (PMDD)

postpartum depression
postpartum depression

Learn more about online therapy here.
Learn more about online therapy here.

How it works
Below, we explain how a person can order a product or kit from Nurx. Fees and processes may differ depending on the product or service.
Users can access services and create an account via the Nurx website or iOS and Android apps.
Nurx website
iOS
Android
After a person has chosen their desired service or product, they need to:
indicate their home state
provide their email address
give their consent to telehealth
Customers must answer comprehensive questions regarding their medical history relating to the test or medication they wish to purchase. Anyone who wants to buy dermatological treatments must provide photos of their skin.
A person must also upload a photo ID and supply their name and date of birth before payment.
Customers need to pay for a medical consultation once they submit their request.
The fee for a medical consultation varies according to the service but ranges from $15–60. This covers the following:
an evaluation of the person’s medical history
requests from state-licensed medical practitioners
prescriptions, if needed
personalized treatment plans
scheduled follow-ups
unlimited 1-year messaging with the Nurx medical team
Following the medical consultation, the customer proceeds to the checkout stage. A state-licensed healthcare professional will then:
review the person’s health assessment
write a prescription
order the person’s products
arrange delivery of the medications or testing kits
The company will then ship the person’s test kit or prescription for free. The product will arrive in discreet packaging.
Home test kits also come with a prepaid return shipping label. The company partners with Molecular Testing Labs (MTL) for home testing kits.
Nurx ships prescription drugs from partner pharmacies that are fully licensed to dispense medications to their state. Nurx usually sends people a 3-month supply of medication. However, it can also send a 1-month supply if the person’s insurance only pays for 1 month at a time. In these cases, a $5 processing fee applies.
Does Nurx take insurance?
Each of Nurx’s product pages shows both out-of-pocket and estimated insurance prices. The final insurance cost varies depending on the person’s insurance coverage.
People may opt to pay the out-of-pocket price or go through their insurance. Nurx accepts online payments from Visa, Mastercard, Discover, and American Express. People can also pay using their Family Savings Account and Health Savings Account.
Nurx accepts most private health insurance for medications. However, a person needs to pay for all consultation fees out-of-pocket.
most
Several insurance plans are in-network with MTL for Nurx’s at-home testing kits. However, if a person’s plan is not in-network with MTL, it will bill them directly in addition to the fee for medical consultation.
LEARN MORE AT NURX
Nurx reviews and reputation
The Centers for Disease Control and Prevention (CDC) recognize Nurx as an online health organization offering many services, including testing, prevention, and treatment.
Nurx
Nurx has an A- rating with the Better Business Bureau (BBB) and has closed 369 complaints in the last 3 years. As of July 2023, the brand has a 1.71 out of 5 stars rating based on 512 customer reviews on the platform.
Better Business Bureau (BBB)
On the BBB page, there are few positive reviews. An early review praises the company’s communication and medical representative availability. Negative reviews frequently mention the following issues:
BBB
delayed shipping
payment charges without permission
charging customers without providing a service
difficulties canceling accounts
poor customer service and communication.
On TrustPilot, the company has a rating of 1.5 out of 5 stars based on 489 reviews. Customers frequently mention issues with receiving prescriptions, communication, and charges for care they did not receive. However, positive comments say the service is effective, and people are satisfied with its convenience.
TrustPilot
Alternatives to Nurx
The following brands are similar alternatives to Nurx:
TwentyEight Health: It has been in business since 2023 and has replaced SimpleHealth’s services. It offers birth control medications, prenatal vitamins, and emergency contraception. Its services are also available to those looking for herpes treatment and abortion care.
TwentyEight Health
Hers: People can get female wellness products from Hers, such as birth control pills, hair products, and medications for anxiety and depression. It also offers online therapy sessions that cost $99. Read our Hers review.
Hers
anxiety
depression
Read our Hers review.

Nurx competitor comparison
The table below compares the different online health services featured in this article.
Nurx

TwentyEight Health
Hers
When to see a doctor
Although Nurx offers consultations with medical professionals, a person should see a doctor if their symptoms do not improve with treatment.
If a person is experiencing a mental health crisis or feels at risk of hurting themselves or others, they should not rely on Nurx’s mental health services. Instead, they should call 911 or a mental health hotline.
mental health hotline
If you know someone at immediate risk of self-harm, suicide, or hurting another person:
Ask the tough question: “Are you considering suicide?”
Listen to the person without judgment.
Call 911 or the local emergency number, or text TALK to 741741 to communicate with a trained crisis counselor.
Stay with the person until professional help arrives.
Try to remove any weapons, medications, or other potentially harmful objects.
If you or someone you know is having thoughts of suicide, a prevention hotline can help. The 988 Suicide and Crisis Lifeline is available 24 hours a day at 988. During a crisis, people who are hard of hearing can use their preferred relay service or dial 711 then 988.

988 Suicide and Crisis Lifeline
Find more links and local resources.
Find more links and local resources.
Frequently asked questions about Nurx
Below, we answer some common questions about Nurx.
Nurx is a legitimate business offering legitimate healthcare services and medication. The CDC recognizes Nurx as a legitimate business.
Nurx does not share a person’s information with their primary care physician without permission. However, Nurx encourages people to share the information they give to the company with a primary care physician.
Nurx does not prescribe controlled substances such as Adderall.
Nurx does require a prescription for certain medications. People should speak with a Nurx healthcare professional to get the necessary prescription.
Medical professionals licensed in the customer’s state review all requests received through Nurx. Also, prescription drugs from Nurx follow the same rules and processes as any other licensed pharmacy.
A Nurx medical professional will only prescribe medications if they are safe for a person to use based on the medical information they provide.
However, individuals should consult their doctor before consulting with Nurx.
When the medical team reviews and approves a person’s request, one of Nurx’s partner pharmacies ships the prescription within 72 hours.
Customers can expect to receive their prescription within 3–5 business days. People also have the option to pay for expedited delivery.
Nurx sends people a 3-month supply of prescriptions and automatically processes refills as scheduled.
Individuals using Nurx can select the products they wish to order and answer a short questionnaire. After paying for the medical consultation fee, a doctor reviews the profile and provides a prescription, and then delivery takes place in discreet packaging.
Nurx states that this process takes up to 5 business days.
Nurx’s services are available to people with and without insurance. Most products require customers to pay $15–$60 for the consultation, depending on the service they opt for, which insurance does not cover.
Nurx offers different pricing plans for those without insurance. For example, birth control medications start from $15 per month, and home test kits come with two plans starting from $94. These are for those opting for basic testing or comprehensive testing.
Summary
Nurx is an online healthcare company offering prescriptions, over-the-counter medications, and home test kits through its website or mobile app. It also provides online consultations, free shipping, and automatic prescription refills.
Nurx receives mixed online customer reviews. Common complaints focus on shipping and customer service issues. However, positive reviews praise the convenience and discreet nature of the company’s services and delivery.